How TEC Web Studio collects, uses, and protects your information.
TEC Web Studio LLC (“Studio,” “we,” “us,” or “our”) is the data controller for personal information collected through our website and services.
Contact:
24 Brewer Street, New London, CT 06320
Email: info@tecwebstudio.com
Phone: (959) 254-4495
This Privacy Policy applies to personal information collected from visitors to our website and from clients who engage our services, including Connecticut residents whose rights are protected under the Connecticut Data Privacy Act, Conn. Gen. Stat. § 42-515 et seq., as amended by Public Act 25-113, effective July 1, 2026 (“CTDPA”).
This Policy applies to both business clients and individual consumers. Where CTDPA rights apply to individual consumers, those rights are described in Section 10.
We collect the following categories of personal information, depending on how you interact with us:
Contact and Inquiry Forms (consultations, free audits, review submissions):
Name, business name, email address, phone number, current website URL, and description of needs.
Website Package Requests and Orders:
Name, business name, email address, phone number, selected package and add-ons, domain details, and email address for website account setup if requested; whether the website is for business or personal use and the state where you live or your business is registered (used to calculate sales tax); and, for business use, the legal business name and business type.
Special Program Data:
Mother’s Day Special: the mother’s name.
Family Tree Special: family name and family members’ names, provided by the adult who places the order.
Student Portfolio Special: school name, field of study, and portfolio samples or links. If the student is under eighteen (18), the order is placed by a parent or legal guardian.
Discount Codes: the code used and the email address it is applied to.
Two-for-One Teacher Offer: the purchasing teacher’s information and the colleague’s email address provided by the purchaser.
Agreement Execution:
Typed name, email address, date and time of acceptance, IP address, browser type, agreement version number, and a copy of the accepted agreement.
Site Starter Accounts:
Email address, sign-in records, and the text and photos uploaded to the site.
Payment Processing:
We do not receive or store card numbers. Card details are entered directly into Stripe’s payment form. We retain order details, total amounts, and Stripe’s transaction reference numbers. For recurring Website Care plans, Stripe stores the payment method on file.
We use personal information to:
Deliver the services requested, including building and hosting websites;
Execute and maintain agreements;
Communicate with clients and prospective clients about their projects;
Process payments through Stripe;
Respond to inquiries and support requests;
Publish approved client reviews on our website;
Comply with legal obligations; and
Protect the safety and security of our systems and users.
We process personal information only for the purposes described above, consistent with CTDPA § 42-516.
We share personal information only with service providers that help us operate our business. Each provider receives only the information necessary for their function. We require our service providers to protect personal information consistent with this Policy and applicable law.
Stripe — payment processing. Card data is entered directly into Stripe’s interface and is not transmitted to us.
Cloudflare — website hosting, data storage, and domain registration for clients whose domains we register on their behalf.
Resend — transactional email delivery.
Proton Mail — our business email inbox.
Wix — website building and hosting for clients whose websites are built on the Wix platform.
GitHub — storage of website code and project files.
Google Fonts — font rendering on our website. When Google Fonts loads, your browser makes a request to Google’s servers, which may transmit your IP address to Google. We do not control Google’s data practices. Google’s Privacy Policy governs that transmission.
We do not share personal information with any other third parties except as required by law (see Section 14).
We do not sell personal information. We do not use personal information for targeted advertising. We do not share personal information with third parties for their own marketing purposes. This applies to all users, including Connecticut residents, consistent with CTDPA § 42-518(a).
We do not intentionally collect sensitive personal data as defined under the CTDPA, as amended effective July 1, 2026. Financial information we handle is limited to Stripe transaction reference numbers and order totals; we do not receive or store payment card numbers or bank account information. If we determine that any data we collect qualifies as sensitive under applicable law, we will obtain any required consent before processing it.
Our website uses Cloudflare’s infrastructure, which may set cookies or collect technical data (including IP addresses) for security, performance, and availability purposes. Google Fonts may transmit your IP address to Google when fonts load on our pages. We do not use advertising cookies, behavioral tracking cookies, or analytics platforms that track individual users across websites. We do not engage in cross-context behavioral advertising.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it promptly. If you believe we have collected such information, please contact us at info@tecwebstudio.com. Our practices are intended to comply with the Children’s Online Privacy Protection Act, 15 U.S.C. § 6501 et seq.
Orders by adults only. Only adults (18 or older) may place orders or create accounts with us. A website for someone under 18, such as a student portfolio, must be ordered by a parent or legal guardian.
Information about minors on client websites. Some websites we build, such as family tree and student portfolio sites, may include a minor’s name or photo. That information is provided by the adult client, who confirms they have permission from the minor’s parent or legal guardian to publish it. We collect only what is needed to build the site, we do not sell it, use it for targeted advertising, or use it for profiling, and we do not contact minors directly. A parent or legal guardian may ask us at any time to remove a minor’s information from a website we host or maintain, and we will do so promptly.
Connecticut residents who are natural persons acting in an individual or household capacity have the following rights under the CTDPA, Conn. Gen. Stat. § 42-518:
Right to Access: You may confirm whether we process your personal data and request a copy of it.
Right to Correction: You may request that we correct inaccurate personal data we hold about you.
Right to Deletion: You may request that we delete personal data we hold about you, subject to legal exceptions.
Right to Data Portability: You may request a copy of your personal data in a portable, readily usable format.
Right to Opt Out: You may opt out of the sale of your personal data, the use of your personal data for targeted advertising, and profiling that produces legal or similarly significant effects. Because we do not sell data, use data for targeted advertising, or engage in such profiling, these opt-out rights are not currently applicable, but we will honor any opt-out request.
Response Timeline: We will respond to a verified rights request within 45 days. If we need additional time, we will notify you within the initial 45-day period and may extend our response by an additional 45 days.
These rights apply to personal data processed in a consumer context. They do not apply to data processed solely in a business-to-business context under applicable law.
To submit a request: Contact us by email at info@tecwebstudio.com or through the contact form on our website. Please describe your request with enough detail for us to identify you and the data at issue.
Verification: We will take reasonable steps to verify your identity before processing a request. We may ask you to confirm information we already have on file.
Appeal: If we deny your request, you may appeal by sending a written appeal to info@tecwebstudio.com within 30 days of receiving our denial. We will respond to your appeal within 60 days. If your appeal is denied, you may contact the Connecticut Attorney General’s office to submit a complaint.
We retain personal information only as long as reasonably necessary for the purposes described in this Policy or as required by law.
Contact and inquiry form data: Retained for the duration of the client relationship and for two (2) years after the relationship ends.
Agreement execution records (including IP address, browser type, agreement version, and timestamp): Retained for six (6) years to correspond with Connecticut’s contract statute of limitations.
Payment records (order totals and Stripe reference numbers): Retained for seven (7) years for tax and accounting purposes.
Site Starter account data: Retained for the duration of the active plan and deleted from our records within ninety (90) days after the plan ends, unless Client requests earlier deletion.
Special program data: Retained only for the duration of the applicable project and deleted from our records within ninety (90) days of project completion.
Information published on a client’s website. Deleting information from our records does not remove it from a client’s live website. Names, photos, and other content published on a client’s website stay on that website as part of the client’s site until the client removes it or asks us to help remove it, or the website is taken down. A person named on a client’s website may also contact us, and we will forward the request to the client or, for a minor, handle it as described in Section 9.
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. Payment card data is handled exclusively by Stripe and is not stored on our systems. No security measure is perfect; we cannot guarantee absolute security.
We may disclose personal information if required by a valid court order, subpoena, or applicable law, or if we believe in good faith that disclosure is necessary to prevent serious harm to a person. Where permitted by law, we will notify the affected individual before disclosing their information in response to a legal request.
We do not use personal information collected through our website or services to train large language models or other artificial intelligence systems, and we do not sell or license personal information to third parties for that purpose.
We do not engage in profiling of individuals that produces legal effects or similarly significant effects concerning those individuals, as described under the CTDPA.
We may update this Privacy Policy from time to time. When we make material changes, we will update the version number and effective date at the top of this Policy and post the updated Policy on our website. We will provide additional notice of material changes where required by law. Your continued use of our services after the effective date of an updated Policy constitutes acceptance of the changes.
For privacy-related questions, rights requests, or concerns, contact us at:
TEC Web Studio LLC
24 Brewer Street, New London, CT 06320
Email: info@tecwebstudio.com
Phone: (959) 254-4495
Online Contact Form: available at our website
A link to this Privacy Policy containing the word “Privacy” is displayed in a conspicuous location on our website homepage, consistent with CTDPA requirements.
End of Privacy Policy — TEC Web Studio LLC
Also see our Privacy Policy, Website Services Agreement, and Site Starter Agreement. Need this in another format? Email info@tecwebstudio.com.